Terms and conditions

The present legal warning establishes the conditions of use of the website mirtux.com, property of GRUPO MC CREARE S.L. with fiscal address in AVDA. VALDEZARCE 7 - BAJO ARROYO DE LA ENCOMIENDA VALLADOLID 47195, Spain and VAT number: B47761481. Email: info@mirtux.com. 

Access to the mirtux.com website attributes the condition of user and implies the full acceptance and without reservations the same, each and every one of the conditions included in this Legal notice. In any case, the user declares that it is old, has full capacity to act, can read and fully understands all of the following terms:

Payment methods

The price of the products will be which is displayed at all times at mirtux.com. Our prices include VAT, but exclude shipping costs. These are calculated automatically depending on the type of shipping you choose during the formalization of your purchase. With the exception of signed orders that already have a confirmation of shipment, we reserve the right to change prices and shipping at any time.

The payment of the amount set for each transaction, and that it will be shown at all times reflected in the cart of the shop space, shall be effected by payment card, by bank transfer or through Paypal.

If you wish to pay by credit card you should know that the system implemented in this online store is completely secure. In no event will have access to your card details since you takes them directly at REDSYS: the payment gateway which processes the payment.

Yes, if you pay with bank transfer, you want to accelerate this process, send us the proof of payment provided you bank to info@mirtux.com indicating your order enabled account number to make bank transfers is the Next, remember to put your order number in the concept:

MIRTUX - BBVA

•          IBAN: ES3101826106030201587747
•          BIC / Swift Code: BBVAESMM
•          Bank: BBVA

Deliveries

Unless otherwise noted at any particular time or on a specific product, mirtux.com send all products within a period of 1 day after receiving the order. If your order is delayed or cancelled, you will receive a notification.

Orders received before 14:00 will be sent the same day, those received later will be sent the next business day by the chosen shipping method.

Then you have the shipping prices listed depending on your location, as well as estimated shipping times to receive it once sent (do not count weekends or holidays). For shipments to other locations not specified in this table, please get in touch with us.

Portugal *: do not make deliveries to the Azores and Madeira.

France *: do not make deliveries to Corsica.

Italy * not make deliveries to San Marino, Vatican and Livigno.

Denmark *: do not make deliveries to Greenland.

UK *: Supplement of €3 for Northern Ireland, Wales, Scotland and Isle of Man.

If for reasons attributable to the transport company the delivery of a package is delayed, Mirtux will try to facilitate and accelerate the service as much as possible. However, Mirtux disclaims all responsibility for a delay in delivery due to force majeure. In the same way, Mirtux will not be responsible for measures taken by the Government that are mandatory for companies, and may cause unexpected delays.

Newsletter

By accepting our terms and conditions, you agree to receive communications of informative character about offers or products from our web site. Data will never be disclosed to third parties.

You can cancel your subscription at any time by sending us an email to info@mirtux.com 

Exchanges and returns

Our goal is to ensure your total satisfaction after purchase. If for any reason you will not be satisfied, we will be happy to help you and solve any problem, it is our highest priority.

In terms of returns and changes, we continue with our objective of being transparent and facilitate this:

For any Exchange or refund you have 15 days from the date of receipt.

- If there is any error or defect in the order you have received, we will replace it by the right immediately; you don't have more to contact us at info@mirtux.com or through our contact form and we will process it when.

You will not have to bear any cost, since the same dealer will take the wrong order and let you correct order.

- If once received the order, you no longer need it or you have a change of heart and don't want it, no problem in returning it, you communicate it to us and we will show you the address where to send it, once received and confirmed that comes in perfect condition (product and packaging) We will make a refund of the purchase price by the same payment method you used.

 All of our parts and consumables are warranted for two years from their purchase covering manufacturing defects or cracks not justified by its use. In the case of batteries, it is 6 months.

Please contact us to request a refund or Exchange:

info@mirtux.com